Effective Date: 01-07-2025
Last Updated: 01-07-2025
Price Milburn Technology Pty Ltd (“Price Milburn Technology”, “PMT”, “we”, “our”, or “us”) is committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you access our websites, engage our digital or consulting services, use our software, or otherwise interact with us (collectively, “the Services”). By using the Services, you agree to this Policy.
1. Information We Collect
a. Information You Provide
- Contact Information: Name, email address, phone number, company name, and information supplied via forms or correspondence.
- Account or Workspace Information: Login credentials, profile details, project inputs, technical specifications, and service preferences.
- Project & Service Data: Assets, documentation, uploads, requirements, and other materials provided during service delivery.
- Payment Information: Billing details, purchase records, and transaction identifiers processed securely by third-party payment providers.
- Communications: Support requests, proposals, messages, or interactions with our team.
- Marketing Preferences: Newsletter opt-ins, consent records, and communication settings.
b. Information Collected Automatically
- Technical Data: IP address, device information, operating system, browser version, timezone, and connection details.
- Usage Data: Page interactions, navigation behaviour, referring URLs, performance metrics, and aggregated analytics.
- Cookies & Local Storage: Session IDs, authentication tokens, security flags, preferences, and analytics identifiers.
c. Third-Party Data
We may receive additional information from service providers such as hosting platforms, analytics tools, identity providers, and payment processors, strictly for operational, security, or support purposes.
2. Use of Artificial Intelligence (AI)
We may use AI-enabled tools to support software development, content creation, customer support, security monitoring, and internal workflow optimisation. Personal information is only processed in accordance with applicable global privacy standards.
We do not use your personal information to train third-party AI models unless the provider explicitly guarantees that customer data is not used for training without consent.
3. How We Use Your Information
- To deliver professional, technical, and digital services
- To operate, maintain, and improve our websites and software
- To communicate project updates, proposals, notices, and support responses
- To manage billing, invoicing, and account administration
- To send service updates or marketing communications (with opt-out options)
- To ensure system integrity, security, and fraud prevention
- To comply with global legal and regulatory obligations
4. Legal Basis for Processing
Where required by law (e.g., GDPR, UK GDPR), we rely on:
- Consent – for optional communications, analytics, or marketing
- Contractual necessity – to deliver requested services
- Legal obligations – tax, compliance, or regulatory requirements
- Legitimate interests – improving and securing our Services
5. Sharing and Disclosure
We do not sell personal information. We may disclose data to:
- Service providers (hosting, analytics, cloud, identity management, payment processors)
- Professional advisers (legal, technical, accounting)
- Regulatory authorities when legally required
- Sub-contractors assisting with specialist project delivery, bound by confidentiality
6. International Data Transfers
Your information may be stored or processed in countries outside your own. When such transfers occur, we ensure appropriate legal safeguards such as Standard Contractual Clauses (SCCs), UK IDTA, adequacy decisions, or equivalent protections.
7. Cookie Policy
This Cookie Policy explains how Price Milburn Technology uses cookies, local storage, and similar technologies across our websites and services.
a. What Are Cookies?
Cookies are small text files stored on your device to enable website functionality, security, personalisation, and performance analytics. Similar technologies may include local storage, session storage, and pixels.
b. Types of Cookies We Use
- Strictly Necessary Cookies: Required for core functionality such as authentication, security, form submissions, and session management. These cannot be disabled.
- Performance & Analytics Cookies: Help us understand website usage, detect errors, and improve performance. These do not identify you directly.
- Functional Cookies: Store preferences such as region, theme, or saved settings.
- Marketing & Communication Cookies: Used for measuring engagement or delivering relevant communications (only where lawful consent is provided).
c. Third-Party Cookies
Trusted providers such as hosting platforms, analytics tools, or embedded services may set their own cookies. These providers have their own privacy policies and may process data outside your country.
d. Cookie Consent
Where required by law (e.g., GDPR, UK GDPR, ePrivacy Directive), we request consent for non-essential cookies. You may withdraw or update your preferences at any time using browser settings or cookie controls provided on our website.
e. Managing Cookies
You may disable or remove cookies through your browser settings. Doing so may affect functionality—certain features such as login, forms, or workspace tools may not operate correctly without required cookies.
8. Data Security and Retention
We use industry-standard technical, administrative, and physical safeguards to protect personal information, including encryption, secure hosting, and access controls. While no system is completely secure, we work to minimise risk.
Personal information is retained only as long as necessary to deliver the Services, fulfill legal obligations, or support legitimate business functions.
9. Your Rights
Your rights depend on your jurisdiction. Where applicable, you may have the right to:
- Access and obtain a copy of your personal data
- Request correction or deletion of inaccurate or outdated data
- Object to or restrict certain processing
- Withdraw consent at any time
- Opt out of marketing communications
- Request data portability
- Opt out of the sale or sharing of personal information (PMT does not sell data)
- Lodge a complaint with your local data protection authority
10. Children’s Privacy
The Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from minors. If we learn that information has been collected from a minor, we will delete it promptly.
11. Changes to This Policy
We may revise this Privacy and Cookie Policy periodically. Updates will be posted with the updated date above. Continued use of the Services constitutes acceptance of the updated terms.
12. Contact Us
For privacy questions or requests, contact us at:
Email: mailbox@pricemilburn.com
Website: https://pricemilburn.com
You may also contact your regional data protection authority if you believe your privacy rights have been violated.